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H And R TaxH and r tax 5. H and r tax How To Get Tax Help Table of Contents Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. H and r tax You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. H and r tax By selecting the method that is best for you, you will have quick and easy access to tax help. H and r tax Free help with your tax return. H and r tax You can get free help preparing your return nationwide from IRS-certified volunteers. H and r tax The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. H and r tax The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. H and r tax Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. H and r tax In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. H and r tax To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. H and r tax gov, download the IRS2Go app, or call 1-800-906-9887. H and r tax As part of the TCE program, AARP offers the Tax-Aide counseling program. H and r tax To find the nearest AARP Tax-Aide site, visit AARP's website at www. H and r tax aarp. H and r tax org/money/taxaide or call 1-888-227-7669. H and r tax For more information on these programs, go to IRS. H and r tax gov and enter “VITA” in the search box. H and r tax Internet. H and r tax IRS. H and r tax gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. H and r tax Download the free IRS2Go app from the iTunes app store or from Google Play. H and r tax Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. H and r tax Check the status of your 2013 refund with the Where's My Refund? application on IRS. H and r tax gov or download the IRS2Go app and select the Refund Status option. H and r tax The IRS issues more than 9 out of 10 refunds in less than 21 days. H and r tax Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. H and r tax You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. H and r tax The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. H and r tax Use the Interactive Tax Assistant (ITA) to research your tax questions. H and r tax No need to wait on the phone or stand in line. H and r tax The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. H and r tax When you reach the response screen, you can print the entire interview and the final response for your records. H and r tax New subject areas are added on a regular basis. H and r tax Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. H and r tax gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. H and r tax You can use the IRS Tax Map, to search publications and instructions by topic or keyword. H and r tax The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. H and r tax When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. H and r tax Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. H and r tax You can also ask the IRS to mail a return or an account transcript to you. H and r tax Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. H and r tax gov or by calling 1-800-908-9946. H and r tax Tax return and tax account transcripts are generally available for the current year and the past three years. H and r tax Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. H and r tax Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. H and r tax If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. H and r tax Check the status of your amended return using Where's My Amended Return? Go to IRS. H and r tax gov and enter Where's My Amended Return? in the search box. H and r tax You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. H and r tax It can take up to 3 weeks from the date you mailed it to show up in our system. H and r tax Make a payment using one of several safe and convenient electronic payment options available on IRS. H and r tax gov. H and r tax Select the Payment tab on the front page of IRS. H and r tax gov for more information. H and r tax Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. H and r tax Figure your income tax withholding with the IRS Withholding Calculator on IRS. H and r tax gov. H and r tax Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. H and r tax Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. H and r tax gov. H and r tax Request an Electronic Filing PIN by going to IRS. H and r tax gov and entering Electronic Filing PIN in the search box. H and r tax Download forms, instructions and publications, including accessible versions for people with disabilities. H and r tax Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. H and r tax gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. H and r tax An employee can answer questions about your tax account or help you set up a payment plan. H and r tax Before you visit, check the Office Locator on IRS. H and r tax gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. H and r tax If you have a special need, such as a disability, you can request an appointment. H and r tax Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. H and r tax Apply for an Employer Identification Number (EIN). H and r tax Go to IRS. H and r tax gov and enter Apply for an EIN in the search box. H and r tax Read the Internal Revenue Code, regulations, or other official guidance. H and r tax Read Internal Revenue Bulletins. H and r tax Sign up to receive local and national tax news and more by email. H and r tax Just click on “subscriptions” above the search box on IRS. H and r tax gov and choose from a variety of options. H and r tax Phone. H and r tax You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. H and r tax Download the free IRS2Go app from the iTunes app store or from Google Play. H and r tax Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. H and r tax gov, or download the IRS2Go app. H and r tax Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. H and r tax The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. H and r tax Most VITA and TCE sites offer free electronic filing. H and r tax Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. H and r tax Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. H and r tax Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. H and r tax If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. H and r tax The IRS issues more than 9 out of 10 refunds in less than 21 days. H and r tax Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. H and r tax Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. H and r tax The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. H and r tax Note, the above information is for our automated hotline. H and r tax Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. H and r tax Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. H and r tax You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. H and r tax It can take up to 3 weeks from the date you mailed it to show up in our system. H and r tax Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). H and r tax You should receive your order within 10 business days. H and r tax Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. H and r tax If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. H and r tax Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. H and r tax The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. H and r tax These individuals can also contact the IRS through relay services such as the Federal Relay Service. H and r tax Mail. H and r tax You can send your order for forms, instructions, and publications to the address below. H and r tax You should receive a response within 10 business days after your request is received. H and r tax Internal Revenue Service 1201 N. H and r tax Mitsubishi Motorway Bloomington, IL 61705-6613 The Taxpayer Advocate Service Is Here to Help You. H and r tax The Taxpayer Advocate Service (TAS) is your voice at the IRS. H and r tax Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. H and r tax What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. H and r tax We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. H and r tax You face (or your business is facing) an immediate threat of adverse action. H and r tax You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. H and r tax If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. H and r tax Here's why we can help: TAS is an independent organization within the IRS. H and r tax Our advocates know how to work with the IRS. H and r tax Our services are free and tailored to meet your needs. H and r tax We have offices in every state, the District of Columbia, and Puerto Rico. H and r tax How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at www. H and r tax irs. H and r tax gov/Advocate, or call us toll-free at 1-877-777-4778. H and r tax How else does TAS help taxpayers? TAS also works to resolve large-scale, systemic problems that affect many taxpayers. H and r tax If you know of one of these broad issues, please report it to us through our Systemic Advisory Management System at www. H and r tax irs. H and r tax gov/Advocate/Systemic-Advocacy-Management-System-SAMS. H and r tax Low Income Taxpayer Clinics. H and r tax Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. H and r tax Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. H and r tax Visit www. H and r tax irs. H and r tax gov/Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. H and r tax Prev Up Next Home More Online Publications
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