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Aarp tax help Publication 939 - Additional Material Prev  Up  Next   Home   More Online Publications
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Quality Examination Process

The Quality Examination Process (QEP) is a systematic approach for engaging and involving Large Business and International (LB&I) Division taxpayers in the tax examination process, from the earliest planning stages through resolution of all issues and completion of the case.

QEP sets the foundation for improved communication between LB&I agents and taxpayers. QEP also supports greater consistency in the exam process.

LB&I has developed a new publication, “ Achieving Quality Examinations through Effective Planning, Execution and Resolution”. The publication outlines the LB&I examination process from start to finish, and it explains LB&I and taxpayer responsibilities for ensuring an efficient, effective examination. LB&I revenue agents will review the publication with taxpayers at the start of most new tax examinations.

Note: IRM Section 4.46 – LB&I Guide for Quality Examinations – is being updated to reflect these changes. Existing references to the Joint Audit Planning Process are being removed and replaced with information about the Quality Examination Process.

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Page Last Reviewed or Updated: 16-Jan-2014

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Aarp tax help 13. Aarp tax help   How To Get Tax Help Table of Contents Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. Aarp tax help Free help with your tax return. Aarp tax help   You can get free help preparing your return nationwide from IRS-certified volunteers. Aarp tax help The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. Aarp tax help The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Aarp tax help Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. Aarp tax help In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. Aarp tax help To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. Aarp tax help gov, download the IRS2Go app, or call 1-800-906-9887. Aarp tax help   As part of the TCE program, AARP offers the Tax-Aide counseling program. Aarp tax help To find the nearest AARP Tax-Aide site, visit AARP's website at www. Aarp tax help aarp. Aarp tax help org/money/taxaide or call 1-888-227-7669. Aarp tax help For more information on these programs, go to IRS. Aarp tax help gov and enter “VITA” in the search box. Aarp tax help Internet. Aarp tax help    IRS. Aarp tax help gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. Aarp tax help Download the free IRS2Go app from the iTunes app store or from Google Play. Aarp tax help Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. Aarp tax help Check the status of your 2013 refund with the Where's My Refund? application on IRS. Aarp tax help gov or download the IRS2Go app and select the Refund Status option. Aarp tax help The IRS issues more than 9 out of 10 refunds in less than 21 days. Aarp tax help Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. Aarp tax help You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. Aarp tax help The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Aarp tax help Use the Interactive Tax Assistant (ITA) to research your tax questions. Aarp tax help No need to wait on the phone or stand in line. Aarp tax help The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. Aarp tax help When you reach the response screen, you can print the entire interview and the final response for your records. Aarp tax help New subject areas are added on a regular basis. Aarp tax help  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. Aarp tax help gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. Aarp tax help You can use the IRS Tax Map, to search publications and instructions by topic or keyword. Aarp tax help The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. Aarp tax help When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. Aarp tax help Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. Aarp tax help You can also ask the IRS to mail a return or an account transcript to you. Aarp tax help Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. Aarp tax help gov or by calling 1-800-908-9946. Aarp tax help Tax return and tax account transcripts are generally available for the current year and the past three years. Aarp tax help Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. Aarp tax help Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. Aarp tax help If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. Aarp tax help Check the status of your amended return using Where's My Amended Return? Go to IRS. Aarp tax help gov and enter Where's My Amended Return? in the search box. Aarp tax help You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Aarp tax help It can take up to 3 weeks from the date you mailed it to show up in our system. Aarp tax help Make a payment using one of several safe and convenient electronic payment options available on IRS. Aarp tax help gov. Aarp tax help Select the Payment tab on the front page of IRS. Aarp tax help gov for more information. Aarp tax help Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. Aarp tax help Figure your income tax withholding with the IRS Withholding Calculator on IRS. Aarp tax help gov. Aarp tax help Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. Aarp tax help Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. Aarp tax help gov. Aarp tax help Request an Electronic Filing PIN by going to IRS. Aarp tax help gov and entering Electronic Filing PIN in the search box. Aarp tax help Download forms, instructions and publications, including accessible versions for people with disabilities. Aarp tax help Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. Aarp tax help gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. Aarp tax help An employee can answer questions about your tax account or help you set up a payment plan. Aarp tax help Before you visit, check the Office Locator on IRS. Aarp tax help gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. Aarp tax help If you have a special need, such as a disability, you can request an appointment. Aarp tax help Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. Aarp tax help Apply for an Employer Identification Number (EIN). Aarp tax help Go to IRS. Aarp tax help gov and enter Apply for an EIN in the search box. Aarp tax help Read the Internal Revenue Code, regulations, or other official guidance. Aarp tax help Read Internal Revenue Bulletins. Aarp tax help Sign up to receive local and national tax news and more by email. Aarp tax help Just click on “subscriptions” above the search box on IRS. Aarp tax help gov and choose from a variety of options. Aarp tax help    Phone. Aarp tax help You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. Aarp tax help Download the free IRS2Go app from the iTunes app store or from Google Play. Aarp tax help Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. Aarp tax help gov, or download the IRS2Go app. Aarp tax help Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. Aarp tax help The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Aarp tax help Most VITA and TCE sites offer free electronic filing. Aarp tax help Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. Aarp tax help Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. Aarp tax help Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. Aarp tax help If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. Aarp tax help The IRS issues more than 9 out of 10 refunds in less than 21 days. Aarp tax help Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. Aarp tax help Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. Aarp tax help The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Aarp tax help Note, the above information is for our automated hotline. Aarp tax help Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. Aarp tax help Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. Aarp tax help You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Aarp tax help It can take up to 3 weeks from the date you mailed it to show up in our system. Aarp tax help Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). Aarp tax help You should receive your order within 10 business days. Aarp tax help Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. Aarp tax help If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. Aarp tax help Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. Aarp tax help The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. Aarp tax help These individuals can also contact the IRS through relay services such as the Federal Relay Service. Aarp tax help    Walk-in. Aarp tax help You can find a selection of forms, publications and services — in-person. Aarp tax help Products. Aarp tax help You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Aarp tax help Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. Aarp tax help Services. Aarp tax help You can walk in to your local TAC for face-to-face tax help. Aarp tax help An employee can answer questions about your tax account or help you set up a payment plan. Aarp tax help Before visiting, use the Office Locator tool on IRS. Aarp tax help gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. Aarp tax help    Mail. Aarp tax help You can send your order for forms, instructions, and publications to the address below. Aarp tax help You should receive a response within 10 business days after your request is received. Aarp tax help Internal Revenue Service 1201 N. Aarp tax help Mitsubishi Motorway Bloomington, IL 61705-6613    The Taxpayer Advocate Service Is Here to Help You. Aarp tax help The Taxpayer Advocate Service (TAS) is your voice at the IRS. Aarp tax help Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. Aarp tax help   What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. Aarp tax help We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. Aarp tax help You face (or your business is facing) an immediate threat of adverse action. Aarp tax help You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. Aarp tax help   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. Aarp tax help Here's why we can help: TAS is an independent organization within the IRS. Aarp tax help Our advocates know how to work with the IRS. Aarp tax help Our services are free and tailored to meet your needs. Aarp tax help We have offices in every state, the District of Columbia, and Puerto Rico. Aarp tax help   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. Aarp tax help   How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. Aarp tax help If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. Aarp tax help Low Income Taxpayer Clinics. Aarp tax help   Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals, and tax collection disputes. Aarp tax help Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Aarp tax help Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. Aarp tax help Prev  Up  Next   Home   More Online Publications