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1040x free Publication 938 - Introductory Material Table of Contents Introduction Introduction Section references are to the Internal Revenue Code unless otherwise noted. 1040x free This publication contains directories relating to real estate mortgage investment conduits (REMICs) and collateralized debt obligations (CDOs). 1040x free The directory for each calendar quarter is based on information submitted to the IRS during that quarter. 1040x free For each quarter, there is a directory of new REMICs and CDOs and, if required, a section containing amended listings. 1040x free You can use the directory to find the representative of the REMIC or the issuer of the CDO from whom you can request tax information. 1040x free The amended listing section shows changes to previously listed REMICs and CDOs. 1040x free The update for each calendar quarter will be added to this publication approximately six weeks after the end of the quarter. 1040x free Publication 938 is only available on the Internet. 1040x free To get Publication 938, including prior issues, visit IRS. 1040x free gov. 1040x free Future developments. 1040x free   The IRS has created a page on IRS. 1040x free gov that includes information about Publication 938 at www. 1040x free irs. 1040x free gov/pub938. 1040x free Information about any future developments affecting Publication 938 (such as legislation enacted after we release it) will be posted on that page. 1040x free Other information. 1040x free   Publication 550, Investment Income and Expenses, discusses the tax treatment that applies to holders of these investment products. 1040x free For other information about REMICs, see sections 860A through 860G and the regulations issued under those sections. 1040x free Prev  Up  Next   Home   More Online Publications
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IRS Combats Identity Theft and Refund Fraud on Many Fronts

IRS YouTube Videos
ID Theft: IRS Efforts on Identity Theft

FS-2014-1, January 2014

Stopping identity theft and refund fraud is a top priority for the Internal Revenue Service (IRS). The agency’s work on identity theft and refund fraud continues to grow, touching nearly every part of the organization. For the 2014 filing season, the IRS has expanded these efforts to better protect taxpayers and help victims.

The IRS assigned more than 3,000 IRS employees to work on identity theft-related issues. IRS employees are working to prevent refund fraud, investigate identity theft-related crimes and help taxpayers who have been victimized by identity thieves. In addition, the IRS provides training to more than 35,000 employees who work with taxpayers to recognize identity theft indicators and help people victimized by identity theft.

Refund Fraud Detection and Prevention

The IRS continues to increase its efforts against refund fraud, which includes identity theft. As a result of these aggressive efforts to combat identity theft from 2011 through November 2013, the IRS has stopped 14.6 million suspicious returns, and protected over $50 billion in fraudulent refunds.

For 2014, the IRS will continue to increase both the number and efficiency of the identity theft filters that are used to identify potentially fraudulent returns due to identity theft prior to the processing of the return and release of any refund. 

In Fiscal Year 2013, the IRS initiated 1,492 identity theft related criminal investigations, an increase of 66 percent over investigations initiated in FY 2012. Indictments and sentencing doubled in FY 2013 and the average prison term was more than three years (38 months) – the longest sentenced being 26 years.   

Increasing Efforts to Help Victims

The IRS understands that identity theft is a frustrating, complex process for victims. While identity thieves steal information from sources outside the tax system, the IRS is often the first to inform a victim that identity theft has occurred. The IRS is working hard to resolve identity theft cases as quickly as possible.  We are also developing programs and information to protect the taxpayer from future misuse of their personal information impacting their tax administration and minimize the impact outside of IRS.

While the IRS has made considerable progress in this area, more work remains. Fighting identity theft is an ongoing battle as identity thieves continue to create new ways of stealing personal information and using it for their gain. Identity theft cases are among the most complex handled by the IRS. The IRS is continually reviewing processes and policies to minimize the incidence of identity theft and to help those who find themselves victimized. Among the steps underway to help victims:

  • IP PIN expansion. The IRS Identity Protection PIN (IP PIN) is a unique six digit number that is assigned annually to victims of identity theft for use when filing their federal tax return that shows that a particular taxpayer is the rightful filer of the return. For the upcoming tax year 2013 filing season, the IRS expects to provide more than 1.2 million taxpayers with an IP PIN. For the second tax season in a row, the number of IP PINs has nearly doubled from the year before. The IP PIN will allow these individuals to avoid delays in filing returns and receiving refunds.
  • IP PIN Changes:
    • If an IP PIN is assigned to a taxpayer for their 2013 return, the IP PIN must be used on any delinquent 2011 and 2012 returns filed during the 2014 calendar year.
    • IRS is exploring the use of an online process through IRS.gov that will allow taxpayers who have an IP PIN requirement and lose their IP PIN to create an account and receive their original IP PIN online. 
  • Victim case resolution:  The IRS continues to dedicate more and more employees to resolution of victim cases. These are extremely complex cases to resolve, frequently touching on multiple issues and multiple tax years. Cases of resolving identity theft can be complicated by the thieves themselves contacting the IRS. The IRS is working hard to streamline its internal process, but much more work remains. A typical case can take 180 days to resolve, and the IRS is working to reduce that time period.
  • Service options. The IRS is providing information in several ways ranging from a special section on IRS.gov devoted to identity theft to a special phone number available for victims to obtain assistance and resource information for resolving tax issues. The IRS Identity Protection Specialized Unit is available at 1-800-908-4490.
  • More information is available on IRS.gov, including the Taxpayer Guide to Identity Theft.

IRS Criminal Investigation

In FY 2013, the IRS initiated 1,492 identity theft related criminal investigations, an increase of 66% over investigations initiated in FY 2012. Indictments and sentencing doubled in FY 2013 and the average prison term was more than three years (38 months).

In January 2013, the IRS conducted a coordinated and highly successful identity theft enforcement sweep.  The coast-to-coast effort against identity theft suspects led to 734 enforcement actions, including 298 indictments, informations, complaints and arrests.

The Law Enforcement Assistance Program, formerly known as the Identity Theft Pilot Disclosure Program, was expanded nationwide.  This program provides for the disclosure of federal tax return information associated with the accounts of known and suspected victims of identity theft with the express written consent of those victims.  There are currently more than 300 state/local law enforcement agencies from 35 states participating.  For FY 2013, more than 2,400 requests were received from state and local law enforcement agencies.

The Identity Theft Clearinghouse (ITC) continues to develop and refer identity theft refund fraud schemes to Criminal Investigation (CI) Field Offices for investigation.  For FY 2013, the ITC received over 1,400 identity theft related leads.  Those leads related to more than 391,000 tax returns claiming in excess of $1.3 billion dollars in potentially fraudulent federal income tax refunds. 

CI continues to be the lead agency or actively involved in more than 30 multi-regional task forces or working groups including state/local and federal law enforcement agencies solely focusing on identity theft.     

For more information, see the special identity theft section on IRS.gov and IRS Fact Sheet 2014-2, Tips for Taxpayers and Victims about Identity Theft and Tax Returns.

Page Last Reviewed or Updated: 07-Jan-2014

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1040x free 17. 1040x free   How To Get Tax Help Table of Contents Go online, use a smart phone, call or walk in to an office near you. 1040x free Whether it's help with a tax issue, preparing your tax return or picking up a free publication or form, get the help you need the way you want it. 1040x free Free help with your tax return. 1040x free   Free help in preparing your return is available nationwide from IRS-certified volunteers. 1040x free The Volunteer Income Tax Assistance (VITA) program is designed to help low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers. 1040x free The Tax Counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 and older with their tax returns. 1040x free Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. 1040x free Some VITA and TCE sites provide taxpayers the opportunity to prepare their return with the assistance of an IRS-certified volunteer. 1040x free To find the nearest VITA or TCE site, visit IRS. 1040x free gov or call 1-800-906-9887. 1040x free   As part of the TCE program, AARP offers the Tax-Aide counseling program. 1040x free To find the nearest AARP Tax-Aide site, visit AARP's website at www. 1040x free aarp. 1040x free org/money/taxaide or call 1-888-227-7669. 1040x free   For more information on these programs, go to IRS. 1040x free gov and enter “VITA” in the search box. 1040x free Internet. 1040x free IRS. 1040x free gov and IRS2Go are ready when you are — every day, every night, 24 hours a day, 7 days a week. 1040x free Apply for an Employer Identification Number (EIN). 1040x free Go to IRS. 1040x free gov and enter Apply for an EIN in the search box. 1040x free Request an Electronic Filing PIN by going to IRS. 1040x free gov and entering Electronic Filing PIN in the search box. 1040x free Download forms, instructions, and publications, including some accessible versions. 1040x free Order free transcripts of your tax returns or tax account using the Order a Transcript tool on IRS. 1040x free gov or IRS2Go. 1040x free Tax return and tax account transcripts are generally available for the current year and past three years. 1040x free Locate the nearest Taxpayer Assistance Center using the Office Locator tool on IRS. 1040x free gov or IRS2Go. 1040x free Stop by most business days for face-to-face tax help, no appointment necessary — just walk in. 1040x free An employee can explain IRS letters, request adjustments to your tax account or help you set up a payment plan. 1040x free Before you visit, check the Office Locator for the address, phone number, hours of operation and the services provided. 1040x free If you have an ongoing tax account problem or a special need, such as a disability, you can request an appointment. 1040x free Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. 1040x free Locate the nearest volunteer help site with the VITA Locator Tool on IRS. 1040x free gov. 1040x free Low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 1040x free The Tax Counseling for the Elderly (TCE) program helps taxpayers 60 and older with their tax returns. 1040x free Most VITA and TCE sites offer free electronic filing and some provide IRS-certified volunteers who can help prepare your tax return. 1040x free AARP offers the Tax-Aide counseling program as part of the TCE program. 1040x free Visit AARP's website to find the nearest Tax-Aide location. 1040x free Research your tax questions. 1040x free Search publications and instructions by topic or keyword. 1040x free Read the Internal Revenue Code, regulations, or other official guidance. 1040x free Read Internal Revenue Bulletins. 1040x free Sign up to receive local and national tax news by email. 1040x free Phone. 1040x free You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. 1040x free   Call the Business and Specialty Tax line for questions at 1-800-829-4933. 1040x free Download the free IRS2Go mobile app from the iTunes app store or from Google Play. 1040x free Use it to watch the IRS YouTube channel, get IRS news as soon as it's released to the public, order transcripts of your tax returns or tax account, check your refund status, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. 1040x free Call to locate the nearest volunteer help site, 1-800-906-9887. 1040x free Low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 1040x free The Tax Counseling for the Elderly (TCE) program helps taxpayers 60 and older with their tax returns. 1040x free Most VITA and TCE sites offer free electronic filing. 1040x free Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. 1040x free Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. 1040x free Call to order forms, instructions and publications, 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions and publications, and prior-year forms and instructions (limited to 5 years). 1040x free You should receive your order within 10 business days. 1040x free Call to order transcripts of your tax returns or tax account, 1-800-908-9946. 1040x free Follow the prompts to provide your Employer Identification Number, street address and ZIP code. 1040x free Call for TeleTax topics, 1-800-829-4477, to listen to pre-recorded messages covering various tax topics. 1040x free Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. 1040x free The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. 1040x free These individuals can also contact the IRS through relay services such as the Federal Relay Service available at www. 1040x free gsa. 1040x free gov/fedrelay. 1040x free Walk-in. 1040x free You can find a selection of forms, publications and services — in-person, face-to-face. 1040x free   Products. 1040x free You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. 1040x free Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. 1040x free Services. 1040x free You can walk in to your local TAC most business days for personal, face-to-face tax help. 1040x free An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. 1040x free If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you are more comfortable talking with someone in person, visit your local TAC where you can talk with an IRS representative face-to-face. 1040x free No appointment is necessary—just walk in. 1040x free Before visiting, check www. 1040x free irs. 1040x free gov/localcontacts for hours of operation and services provided. 1040x free Mail. 1040x free You can send your order for forms, instructions, and publications to the address below. 1040x free You should receive a response within 10 days after your request is received. 1040x free  Internal Revenue Service 1201 N. 1040x free Mitsubishi Motorway Bloomington, IL 61705-6613 The Taxpayer Advocate Service Is Here to Help You. 1040x free   The Taxpayer Advocate Service (TAS) is your voice at the IRS. 1040x free Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. 1040x free What can TAS do for you?   We can offer you free help with IRS problems that you can't resolve on your own. 1040x free We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. 1040x free You face (or your business is facing) an immediate threat of adverse action. 1040x free You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. 1040x free   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. 1040x free Here's why we can help: TAS is an independent organization within the IRS. 1040x free Our advocates know how to work with the IRS. 1040x free Our services are free and tailored to meet your needs. 1040x free We have offices in every state, the District of Columbia, and Puerto Rico. 1040x free How can you reach us?   If you think TAS can help you, call your local advocate, whose number is in your local directory and at www. 1040x free irs. 1040x free gov/advocate, or call us toll-free at 1-877-777-4778. 1040x free How else does TAS help taxpayers?   TAS also works to resolve large-scale, systemic problems that affect many taxpayers. 1040x free If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System at www. 1040x free irs. 1040x free gov/sams. 1040x free Low Income Taxpayer Clinics. 1040x free   Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals, and tax collection disputes. 1040x free Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. 1040x free Visit www. 1040x free TaxpayerAdvocate. 1040x free irs. 1040x free gov or see IRS Publication 4134, Low Income Taxpayer Clinic List. 1040x free Small Business and Self-Employed Tax Center. 1040x free This online guide is a must for every small business owner or any taxpayer about to start a business. 1040x free  The information is updated during the year. 1040x free Visit www. 1040x free irs. 1040x free gov/Businesses/Small-Businesses-&-Self-Employed. 1040x free Prev  Up  Next   Home   More Online Publications