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Filing your taxes with paper mail can be difficult and it could take weeks for your refund to arrive. IRS e-file is easy, fast and secure. There is no paperwork going to the IRS so tax refunds can be processed in as little as 7 days with direct deposit. As you prepare your taxes online, you can see your tax refund in real time.

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Contact My Local Office in Massachusetts

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. No appointment is necessary.

Keep in mind, many questions can be resolved online without waiting in line. Through IRS.gov you can:
• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. You can get these services on a walk-in basis.

 City Street Address  Days/Hours of Service  Telephone* 
Boston  JFK Federal Building
15 New Sudbury St.
Boston, MA  02203 

Monday-Friday - 8:30 a.m.- 4:30 p.m.


Services Provided

(617) 316-2850 
Brockton  120 Liberty St.
Brockton, MA 02301 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
**(Closed for lunch 1:00 p.m. – 2:00 p.m. from 1/2 - 4/15)** 
 

Services Provided

(508) 586-4671 
Fitchburg  881 Main St.
Fitchburg, MA 01420 

Monday-Friday - 8:30 a.m.- 4:30 p.m. 
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(978) 342-0016
Hyannis  75 Perseverance Way
Hyannis, MA 02601 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(508) 775-0029 
Pittsfield  78 Center St.
Pittsfield, MA 01201 

Monday and Tuesday - 8:30 a.m.- 4:30 p.m. 
(Closed for lunch 12:00 noon - 1:00 p.m.)

 

Services Provided

(413) 499-1573 
Springfield  1550 Main St.
Springfield, MA 01103 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch from 12:00 noon - 1:00 p.m.)
 

Services Provided

(413) 788-0284 
Stoneham  1 Montvale Ave.
Stoneham, MA 02180 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(781) 835-4350 
Worcester  120 Front St.
Worcester, MA 01608 

Monday-Friday - 8:30 a.m.- 4:30 p.m.

 

 Services Provided

(508) 793-8227 

* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call (617) 316-2690 in Boston or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:

Internal Revenue Service
25 New Sudbury St. Stop 20826
Boston, MA 02203

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 28-Mar-2014

The 1040nr Ez

1040nr ez Index A Allowances, Foreign areas allowances. 1040nr ez American Institute in Taiwan, American Institute in Taiwan. 1040nr ez Away from home, Traveling away from home. 1040nr ez B Business expenses, how to report, How To Report Business Expenses C Combat zone, Reminders Commuting expenses, Commuting. 1040nr ez Contributions, Contributions. 1040nr ez Cost-of-living allowances, Cost-of-living allowances. 1040nr ez Credit for foreign taxes, Foreign tax credit. 1040nr ez Currency conversion, loss on, Loss on conversion of U. 1040nr ez S. 1040nr ez dollars into foreign currency. 1040nr ez D Danger pay (see Pay differentials) Death due to terrorist action, Reminders Deduction for foreign taxes, Foreign tax deduction. 1040nr ez , Deduction for other foreign taxes. 1040nr ez Differential pay, Pay differentials. 1040nr ez Dues, Membership dues. 1040nr ez E Educational expenses, Educational expenses. 1040nr ez Employee business expenses, Other Employee Business Expenses Entertainment expenses, Limit on meals and entertainment. 1040nr ez Expenses, deductible, Other Employee Business Expenses Extension of time to file return, When To File and Pay F Federal court employees, Federal court employees. 1040nr ez Federal crime investigations, Exception for federal crime investigations or prosecutions. 1040nr ez Filing information, Filing Information, When To File and Pay Foreign areas allowances, Foreign areas allowances. 1040nr ez Foreign bank accounts, Foreign Bank Accounts Foreign earned income and housing exclusions, Foreign Earned Income Exclusion Foreign income, U. 1040nr ez S. 1040nr ez Government Payments Foreign service representation expenses, Foreign service representation expenses. 1040nr ez Foreign taxes, Foreign Taxes Forms 1116, Foreign tax credit. 1040nr ez 2106, Form 2106 or Form 2106-EZ. 1040nr ez 2106-EZ, Form 2106 or Form 2106-EZ. 1040nr ez 3903, How to report moving expenses. 1040nr ez TD F 90-22. 1040nr ez 1, Foreign Bank Accounts H Home leave, Home leave. 1040nr ez Home mortgage interest, Real estate tax and home mortgage interest. 1040nr ez Home, sale of, Sale of your home. 1040nr ez Hours of service limits, Individuals subject to hours of service limits. 1040nr ez I Impairment-related work expenses, Impairment-related work expenses. 1040nr ez Interest on home mortgage, Real estate tax and home mortgage interest. 1040nr ez International organization, U. 1040nr ez S. 1040nr ez reemployment after serving with, Federal reemployment payments after serving with an international organization. 1040nr ez Itemized deductions Contributions, Contributions. 1040nr ez Employee business expenses, Other Employee Business Expenses Home mortgage interest, Real estate tax and home mortgage interest. 1040nr ez Real estate tax, Real estate tax and home mortgage interest. 1040nr ez L Lodging, Lodging furnished to a principal representative of the United States. 1040nr ez Loss on currency conversion, Loss on conversion of U. 1040nr ez S. 1040nr ez dollars into foreign currency. 1040nr ez M Meal expenses, Limit on meals and entertainment. 1040nr ez More information (see Tax help) Mortgage interest, Real estate tax and home mortgage interest. 1040nr ez Moving expenses, Moving Expenses, Closely related to the start of work. 1040nr ez , Distance test. 1040nr ez , Time test. 1040nr ez , Reimbursements. 1040nr ez P Pay differentials, Pay differentials. 1040nr ez Peace Corps volunteers, Peace Corps. 1040nr ez Personal property, sale of, Sale of personal property. 1040nr ez Post differentials (see Pay differentials) Post exchanges, Employees of post exchanges, etc. 1040nr ez Principal representative, Lodging furnished to a principal representative of the United States. 1040nr ez Proving expenses, Recordkeeping Rules R Real estate tax, Real estate tax and home mortgage interest. 1040nr ez Recordkeeping, business expenses, Recordkeeping Rules Reemployed by federal agency, Federal reemployment payments after serving with an international organization. 1040nr ez Reporting Business expenses, How To Report Business Expenses Moving expenses, Moving Expenses, How to report moving expenses. 1040nr ez Representation expenses, Foreign service representation expenses. 1040nr ez S Sale of home, Sale of your home. 1040nr ez Sale of personal property, Sale of personal property. 1040nr ez Subscriptions, Subscriptions. 1040nr ez T Taiwan, American Institute in, American Institute in Taiwan. 1040nr ez Tax credit for foreign taxes, Foreign tax credit. 1040nr ez Taxpayer Advocate, Taxpayer Advocate Service. 1040nr ez Temporary assignment, Temporary assignment. 1040nr ez Terrorist action, Reminders Transportation expenses, Transportation Expenses Travel expenses, Travel Expenses W When to file return, When To File and Pay Prev  Up     Home   More Online Publications